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Terms of use

1. This website

This website (“Website") is owned and operated by Bendigo and Adelaide Bank Limited (ABN 11 068 049 178) (“we”/“us”/”our”), on our behalf and the Community Enterprise Foundation (ABN 69 694 230 518). Our registered office is at The Bendigo Centre, Bendigo, Victoria, Australia 3550.

These terms of use, including the Privacy Policy (the “Terms”), govern your use of this Website (the “Website Content”). Each time you use this Website, your use indicates your acknowledgment and acceptance of the Terms, which we may revise periodically without notice. If you do not accept these terms and conditions, do not use the Website.

2. Our rights in, and restrictions on your use of, this Website

The Website Content (including trade marks and logos) is our intellectual property or that of our suppliers. We grant you a non-exclusive, non-transferable and limited right to access and use this Website, view the Website Content on your screen and print copies of such Website Content, solely for your personal, non-commercial use, and provided that you comply fully with these Terms.

While we take reasonable steps to ensure that the Website Content is free from errors or omissions or is suitable for your intended use, we do not represent or warrant the availability, accuracy, adequacy or completeness of the Website Content or that the Website and Website Content is virus-free. You further acknowledge and agree that to the maximum extent permitted by law: (a) this Website and the Website Content are provided on an "as is" and "as available" basis; and (b) we cannot guarantee and do not promise any specific results from use of this Website and the Website Content.

You acknowledge that:

  1. we may at any time modify, discontinue, temporarily suspend or permanently remove the Website or the Website Content (or any part thereof); and
  2. we will not be liable to you or any third party for doing so.

3. Services Information

Services displayed or offered on this Website contain general information and can be changed by us at any time at our discretion. The information on this Website:

  1. is not an offer or solicitation by anyone in any jurisdiction in which an offer or solicitation cannot legally be made, or to any person to whom it is unlawful to make a solicitation; and
  2. does not form part of the terms and conditions for our products and services, including any services offered by the Community Enterprise Foundation.

4. Donations

Donations to the Community Enterprise Foundation of $2 and over may be tax deductible. This will be identified in the relevant appeal details online or by calling 1300 304 541 and will also appear on your tax receipt.

A temporary 1 cent charge may appear as a ‘pending transaction’ in your internet banking. This is to validate your card – you will not be charged this amount, it will be removed by your financial institution within a few days.

PayPal, pre-paid Mastercard and Visa cards, and gift cards are not accepted.

The Website is enabled for online donations using a secure donation server. However, despite the security on the Website, you should be aware that there are inherent risks in transferring information across the Internet.

5. Personal Information

The Community Enterprise Foundation records on its fundraising database your name, address, email, telephone, amount donated, and if the funds are for a specified gift. The Community Enterprise Foundation’s fundraising database is protected by secure user IDs and passwords to help protect it from misuse, unauthorised access, modification or disclosure. The Community Enterprise Foundation does not share your contact details with the organisation for whom funds are being raised.

When making a donation on the Internet, you are given the option to untick a box to opt out of receiving future email communications. If this is not changed, you may receive fundraising material from the Community Enterprise Foundation and your email address will be added to the Community Enterprise Foundation’s email database. You may remove your name from this database at any time. The Community Enterprise Foundation’s emails include an unsubscribe link to facilitate this.

6. Disputes and refunds

All complaints, grievances and disputes will be treated seriously, quickly and in a timely manner. If you believe that there has been an error with your donation, you should notify the Community Enterprise Foundation directly on 1300 304 541 and confirm that notice in writing or by filling in the online form as soon as possible so that the Community Enterprise Foundation can resolve your query quickly. Any issues should be directed to the Community Enterprise Foundation in the first instance so that the Community Enterprise Foundation can attempt to resolve the matter. If you are not satisfied with the outcome, you can still refer it to your financial institution which will obtain details of the disputed transaction and may lodge a claim on your behalf.

7. Third Party Content

Links from this Website to third party websites, or references to products, services or publications other than ours or the services offered by the Community Enterprise Foundation, do not imply the endorsement or approval of such third party websites, products, services or publications by us or the Community Enterprise Foundation. Any access and use you make of such third party material is entirely at your own risk.

8. Jurisdiction

These Terms are governed by and are to be construed according to the laws applicable in the State of Victoria and the Commonwealth of Australia.

Date of Publication – February 2021
Version – 4

Bendigo and Adelaide Bank acknowledges Aboriginal and Torres Strait Islander peoples as the First Peoples of this nation and the Traditional Custodians of the land where we live, learn and work. We pay our respects to Elders past and present as it is their knowledge and experience that holds the key to the success of future generations.

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